Effective Date: [02.09.2024]
1. Introduction
Thank you for purchasing from DigitalWorld. We offer digital products, which are delivered electronically and therefore cannot be returned. This Return & Refund Policy outlines our procedures and guidelines for handling refund requests in the event that a digital product is not delivered.
2. No General Returns or Refunds
Due to the nature of digital products, we do not offer returns or refunds once a product has been delivered. All sales are final. However, we are committed to providing a satisfactory experience for our customers.
3. Non-Delivery of Digital Products
In the event that you do not receive the digital product you purchased, please follow these steps to request a refund:
- Contact us within 3 days of the purchase date to report the issue. You can reach us at digitwolrd24@gmail.com.
- Provide your order details, including the order number and date of purchase.
- Describe the issue you are experiencing with receiving the product.
4. Refund Process
If we determine that the digital product was not delivered, we will review your request and may issue a refund. Refunds will be processed within 3 business days of approving your request. Refunds will be issued to the original payment method used for the purchase.
5. Customer Support
For any issues related to your purchase or if you have not received your digital product, please contact our customer support team:
- Email: digitwolrd24@gmail.com
6. Changes to This Policy
We may update this Return & Refund Policy from time to time. Any changes will be posted on our Site with an updated effective date.
7. Contact Us
If you have any questions or concerns regarding this Return & Refund Policy, please contact us at:
DigitalWorld
Rasakhowa, Raiganj
West Bengal, 733201
India
Email: digitwolrd24@gmail.com
Thank you for choosing DigitalWorld.